CONFLICT INTELLIGENCE QUOTIENT "CONFLICT-IQ™"
The Missing Piece to Turbocharge Conscious Leaders' and Organizations' Emotional Intelligence by Yvette Durazo introduces different aspects of conflict management, illustrating emotional intelligence and conflict intelligence as indelible factors that enhance any organization’s reputation.
The book uncovers solutions to conflict and reveals the root causes of certain kinds of conflict. It takes the reader deep into the background of issues and how these childhood problems can be a problem in an organization. The core of conflict intelligence is awakening individuals’ sense of maintaining a conducive environment for all members to thrive and work in harmony.