THIS BOOK WILL:
- Improve your perception about conflict, providing solutions to reflect leadership both at work and in life.
- Allow you to view conflict not as an end, but as a means to a better future. Conflict can be a new beginning, depending on how you look at it. By gaining conflict intelligence, conflict resolution becomes less daunting and more rewarding in both your professional and personal life.
- Demonstrate how conflict intelligence can improve the way you live your life. It exposes how we can become better individuals and improve our society. If 90% of people employ conflict intelligence, we would have stronger relationships and a more peaceful society.
- Show the role of self-awareness in conflict resolution
- Explore the essential role your mindset plays in attaining conflict intelligence.
- Introduces different aspects of conflict resolution, including emotional intelligence and conflict intelligence.
- Demonstrate how conflict resolutions go hand-in-hand with effective communication, which becomes useful when there is feedback from the other party.
- Illustrate how adopting the proper conflict resolution skills and techniques affects both the employees’ and the organization’s performance.
- Explains the need for consistency in the practice of conflict resolution techniques.
- Explore the different areas of conflict intelligence and aims to show you how crucial conflict intelligence is to an organization and to your life.
Become a Better Leader Yourself